Logistics Policy

At  Owiichip, we strive to ensure your orders are delivered safely, quickly, and reliably. This policy outlines our logistics, shipping, and delivery procedures.

1. Shipping Methods

  • We offer domestic and international shipping using reliable logistics partners.

  • Shipping methods and carriers may vary depending on your location, order size, and product type.

  • Standard shipping and express shipping options are available; please confirm with our sales team before placing the order.

2. Order Processing

  • Orders for in-stock items are typically processed and shipped on the same day payment is confirmed.

  • Orders for out-of-stock or special-request items will be shipped once they are procured. Estimated delivery time will be communicated during order confirmation.

  • All shipments include a tracking number for monitoring delivery progress.

3. Shipping Costs

  • Shipping fees depend on the destination, weight, and size of the order.

  • Fees will be clearly provided in your quotation or during checkout.

  • Additional costs (customs duties, taxes, or import fees) are the responsibility of the customer unless otherwise agreed.

4. Packaging

  • We carefully package all electronic components to prevent damage during transport.

  • Fragile or sensitive items may receive additional protective packaging.

  • Packaging conforms to international shipping standards for semiconductor and electronic components.

5. Delivery Times

  • Delivery times vary depending on the destination, shipping method, and logistics partner.

  • While we strive to meet estimated delivery dates, we are not responsible for delays caused by customs clearance, carrier issues, or force majeure events.

6. Lost or Damaged Shipments

  • If a shipment is lost or damaged during transit, please contact us immediately with supporting documents (photos, courier reports, etc.).

  • We will work with the carrier to resolve the issue and assist with replacement or claim procedures.

  • Claims must be made within 3 days of delivery for us to take action.

7. Contact Information

For shipping inquiries or assistance: owiitech@gmail.com